Word of mouth is still the king of customer referrals, except now, this word can be passed online as well as offline. In fact, 88% of online consumers have read reviews to determine the quality of a local service provider like you, and many are searching for an outstanding professional rather than a business. With a number that high, it’s imperative that you start to pay more attention to what people are saying about you online. SuperLiked can help ensure that your customers who have had a positive experience have the chance to speak out and contribute to your positive online reputation.
With so many professional networks such as RE/Max, Roto-Rooter, and Coldwell Banker, consumers searching for a service are starting to search for the people behind the business rather than the business itself. Previously, there was no way for a pro like you to differentiate yourself from your business and reap the rewards of a job well done. If you maintain an active SuperLiked profile, however, you’ll be able to cultivate a professional reputation beyond that of any business or network you may belong to. It’s a sure way to stand out from the crowd and attract a stream of customers who are coming to see you, specifically.
When someone’s looking for a pro to help them, whether it’s with their plumbing or home purchase, they’re looking for the best, right? To help them separate the less than stellar from the rest, SuperLiked does not accept ratings below three stars. This decision was backed up by our research which indicates that 72% of consumers will use a professional with a three star rating or higher. This means that if someone finds you on SuperLiked, they’re already very likely to avail themselves of your services.
To help ensure that your name is prominent in your professional category in your area, it’s essential to create a strong review portfolio. The 2014 Bright Local Consumer Reviews Survey indicates that 85% of consumers read up to 10 reviews. So if you’re able to accumulate reviews on SuperLiked, you significantly increase your chances that a typical consumer will select you for the job. It’s all part of managing your online reputation. Yes, it’s yet one more thing you need to concern yourself with to succeed in today’s connected world, but if you take the time to employ SuperLiked to help you, you’ll find yourself deluged by customers who have heard all about how great you are.